srp77's Privacy Policy

1. Introduction

srp77 places the highest importance on the privacy of its users. This policy describes what information we collect about you, why we collect it, and how we keep it secure when you use srp77's services through our website, mobile app, or any other channel.

This privacy policy applies only to srp77's own platform. If you navigate to another platform through a third-party link or service on our site, that platform's own privacy policy will apply, and srp77 is not responsible for it.

To learn more about srp77 and get a full overview of our services, please read our About Us page.

2. Data Collection

2.1 Information You Provide Directly

srp77 collects information you provide directly during account registration, login, or use of our services. This includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers
• Your chosen username and password

2.2 Automatically Collected Information

When you use the srp77 platform, our system automatically records certain technical information. This may include:

• IP address and device type
• Browser name and version
• Time of access and session duration
• Pages viewed and sections where time was spent
• Device operating system and network identity

2.3 Transaction and Gameplay Information

When you carry out a deposit, withdrawal, or any betting activity, detailed records of those activities are stored in srp77's system. This information is necessary for your account history and security.

3. Purpose of Data Use

srp77 uses your information only for specific and legitimate purposes. These are:

• Creating, managing, and securing your account
• Processing and verifying financial transactions
• Preventing fraud and ensuring security
• Providing customer support and responding to your complaints or questions
• Improving the platform and refining the user experience
• Meeting legal obligations and ensuring compliance with responsible gaming guidelines
• Sending regular service-related notifications and updates

srp77 never sells your information to third parties and does not use it for any purpose beyond those stated in this policy.

4. Data Storage and Security

srp77 has adopted industry-standard technical measures to protect your personal information. SSL (Secure Sockets Layer) encryption is used when transferring data on our platform, keeping all information secure between your browser and our servers.

To protect stored data, we take the following measures:

• Use of encrypted database systems
• Access controls — only authorised staff can access specific data
• Regular security audits and system checks
• Automated monitoring systems to detect suspicious activity
• Additional verification layers for financial transactions

Data retention periods are determined by service requirements and legal obligations. Even after your account is closed, some data may be retained for a specified period as required by law or regulation.

5. Sharing Data with Third Parties

srp77 never sells, rents, or exchanges your personal information without permission. However, in certain limited circumstances, data may be shared to a limited extent:

5.1 Service Partners

We engage trusted third parties for payment processing, identity verification, or technical services. Only the data strictly necessary to complete the service is shared with these partners. They are also required to follow the same standard of privacy protection.

5.2 Legal Obligations

srp77 may be required to provide certain information in response to a court order, a lawful investigation, or a demand from a legal authority. Such disclosure is limited strictly to what is legally required.

5.3 Fraud Prevention

In the interest of platform security and user protection, specific information may be shared with relevant authorities as part of fraud detection measures.

6. Cookies and Tracking

The srp77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the site remember your preferences and settings on your next visit.

6.1 Essential Cookies

These cookies are essential for the site's core functions — such as maintaining login sessions, managing security tokens, and securing financial transactions. Without them, the site cannot function properly.

6.2 Analytical Cookies

These cookies help us understand how users are using the site. The information is collected in aggregate and is not intended to identify any specific individual. You can disable these cookies by changing your browser settings.

6.3 Personalisation Cookies

These cookies are used to provide a personalised experience based on your language preferences, display settings, and past activity.

7. Your Rights

As a srp77 user, you have certain important rights over your own information:

• Right of Access: You may ask what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that we stop using your information for a specific purpose.
• Data Portability: If you would like to receive your information in a common format, you may let us know.
• Right to Object: You have the right to object to marketing communications or to specific processing of your information.

To exercise any of these rights or if you have any questions, please contact our customer support team.

8. Account Verification

srp77 follows a KYC (Know Your Customer) process for opening an account and managing financial transactions. As part of this process, a copy of a government-issued ID may be requested to confirm your identity and age.

Documents collected for verification are stored under strict security and are used solely for identity verification purposes. This information is not used in any marketing activity.

For more details on this, please read our Terms and Conditions, where account verification and usage terms are described in full.

9. Protection of Minors

All srp77 services are exclusively for users aged 21 and above. We do not knowingly collect personal information from any minor. If we become aware that a minor's information has been collected unintentionally, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects that an underage person is using this platform, please contact our customer support immediately.

10. Policy Changes

srp77 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you by updating the date on this page. For major changes, we will attempt to inform registered users via email or in-app notification.

If you continue to use srp77's services after changes to this policy, you will be considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.

11. Contact

If you have any questions, comments, or complaints about this privacy policy, please contact us through the following channels:

• Live Chat: Available 24/7 from any page on the platform
• Email: [email protected]

Our support team is ready to assist in both Bengali and English. For answers to common questions, visit our FAQ section — where the most frequently asked questions are answered in plain language.